Thank you for bringing this to our attention. The answer is yes, is can be adjusted and we will be doing so over the next month or two. One of the nice features of our sound system is that the space is divided into zones. We have the ability to modify the level of each zone independent of the others. That was not possible in our old space. Of course, we can also adjust each microphone level too. Some people have a softer voice than others. It takes a bit of trial and error to find the optimum levels for each person within each zone of our space. Please bear with us.
We will also be offering hearing assist devices soon. Please watch the bulletin and listen to announcements so you know when they are available.